Eliminate provider inbox burden using generative AI with built-in guardrails to safely triage, automate, and resolve messages at scale.
Enterprise-Grade
Generative AI for Patient Messages
Operational intelligence for in-basket messages
Built for
clinical efficiency
Reactive intelligence
Context augmented generation
Portal is built around the discipline and precision of high-performing clinical teams: seamless systems, intelligent triage, and an uncompromising standard for patient care.
Clarity in clinical messaging
Portal uses research-backed AI to handle routine messages automatically. For more complex concerns, it collects relevant context, drafts clinical notes, and suggests a response—so providers can review and act without starting from scratch.
Patient-provider communications, streamlined.
Built for provider efficiency
Context-aware generation
Any message that requires provider review includes a SOAP note, Clinical Decision Support (CDS), and a suggested reply.
Provider-specific controls and configuation
Customize automation by triage level, message type, and patient request
Automated and escalated replies use chart data:
clinical truth, safeguarded by closed-loop verification.
Define actions by severity
Auto-inform patients of normal labs and imaging
Route refill, appointment, and call-back requests
SOC 2 & HIPAA compliant
Enterprise-grade security with full PHI safeguards built in.
Improves, learns over time based on message edits and feedback
Continuous model tuning
Audit logs & oversight
Track every action automated or performed by Portal
EMR-agnostic architecture
Supports major EMRs via FHIR APIs, HL7, or integration partners.
Built for
enterprise
healthcare
From health systems to facilities and departments — manage providers, structure workflows, and scale with clarity.
Integrate with
any
EMR
Deployable in over 50+ Medical Specialties
Reduce your clinic's in-basket burden by nearly 60% and save over 15,000 hours annually
Book a demo today.
Ready to give your health system superpowers?