Portal Health, Inc. ("Portal," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, platform, applications, and related services (collectively, the "Services").
Contact Us
For any questions about these Terms, please contact us at: Portal AI, Inc.
Email: company@tryportal.xyz
Information We Collect
1.1 Information You Provide
We may collect personal information you voluntarily provide, such as:
Name, email address, phone number
Professional credentials (if applicable)
Messages you send via our platform
Feedback and support inquiries
1.2 Automatically Collected Information
We may automatically collect certain information, including:
IP address, browser type, device ID, operating system
Pages visited, time spent, and interaction behavior
Log data and diagnostic information
1.3 Protected Health Information (PHI)
When used in clinical settings, Portal may process PHI in accordance with HIPAA and applicable state law. PHI is protected by administrative, technical, and physical safeguards.
How We Use Information
We use the information we collect to:
Provide, maintain, and improve the Services
Communicate with users and respond to inquiries
Personalize user experience
Monitor usage, security, and system performance
Conduct research, training, and product development
Comply with legal obligations and regulatory requirements
Sharing and Disclosure
We do not sell or rent personal information. We may share information:
With service providers who help us operate the Services (e.g., hosting, analytics, support)
With healthcare providers or organizations authorized to use Portal
In connection with business transfers (e.g., merger, acquisition)
As required by law, subpoena, or regulatory authority
To protect our rights, property, or safety, or that of others
All third parties are bound by confidentiality and data protection obligations.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We implement robust security measures to protect your information, including:
Encryption of data in transit and at rest
Role-based access controls and authentication
Regular audits and vulnerability testing
Secure development lifecycle practices
Despite these measures, no system can guarantee 100% security. You use Portal at your own risk.
HIPAA Compliance
When used in connection with covered entities and business associates, Portal is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA). We enter into Business Associate Agreements (BAAs) as required.
Your Choices and Rights
You may access, update, or delete your information by contacting us.
If you are a patient, contact your healthcare provider for access to your medical information.
You may opt out of non-essential communications.